Hey, I'm Karl, Co-Founder of Flobotics. Book a free consulting session with me and let's see if we can help.
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DocPlanner runs the world's largest healthcare-booking platform — 90M patients, 280M+ healthcare professionals, 22M+ appointments a month across 13 countries. Many partner clinics still ran legacy EHR/EMR software that wouldn't integrate. We built a universal RPA layer that connects the legacy stacks to the modern booking platform.
DocPlanner needed to grow across markets where many clinics still operated on legacy EHR/EMR software. Some had APIs of varying quality; others had nothing. Clinics were running dual systems and re-keying patient + appointment data by hand, which capped both their adoption and DocPlanner's growth.
A custom integration per EHR was financially and operationally prohibitive given the long tail of small vendors. They needed one approach that could absorb new EHR types without a new project per clinic.
After a UiPath proof-of-concept, DocPlanner brought us in for the full build. We designed a universal RPA pattern that abstracts the integration shape and parametrises the per-EHR specifics — selectors, field mappings, navigation steps — so adding a new EHR is a configuration job, not a re-architecture.
The bot extracts patient data, insurance details, provider records, appointment specifications, and scheduling tasks from the legacy EHR and writes them into DocPlanner. Patient migration, appointment modifications, multilingual reporting (PL/ES/IT/PT-BR), exception routing, and automated deployment were all baked in.
Clinical staff and back-office now only handle edge cases. The platform processes more than 98% automatically, with no mistakes, across 10,000+ workflow runs per month.
New clinics — and new EHR types — onboard far faster than they could before, and the integration footprint scales with markets rather than projects.
All of these started with a 30-minute call. Yours can too.
Hey, I'm Karl, Co-Founder of Flobotics. Book a free consulting session with me and let's see if we can help.
Simply click here